Packages may be returned to sender due to one or more reasons below:

• Incorrect or incomplete address information
• Failed delivery attempts
• No eligible adult available for signature
• Delivery access restrictions
• Customs-related delivery failure (if applicable)

• Shipping fees and adult-signature fees are non-refundable.
• Handling fees may apply where permitted by law.
• If reshipment is not available, refunds follow the Return & Refund Policy.

Related pages: Shipping & Delivery and Return & Refund Policy.

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